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FAQ

※The door must be open while registering or changing the password.

※Even after registration and change, please check whether the door is working properly with the registered (changed) password before closing it.


[Registering Password]


1. Open the battery Cover of inner Body and press Register® button once.(Beep sound)

2. Enter a 4~20 digit password.

3. Press the Register® button once again.(Melody sound)


Some models may not be the same as above explanation, so please refer to your model's User's Guide for more information.

There is a large deviation depending on the installed environment, installation status, and use environment. Usually, it’s about 8~16months. Please change all batteries with new 1..5V AA Alkaline batteries.

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※ The use of some low-cost(Manganese, Alkaline) batteries, mixing other brands, mixing existing low batteries, bulk packing batteries can be cause of early discharge or device break down by battery leakage so please be careful when using them.

The Register button located nearby battery contact terminal, inside of inner body cover.

The shape and location of the buttons vary by the type of door lock product so please refer to the user manual of your model or the image below.


[ Mortise Locks ]

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[ Rim Locks ]

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It is warning for replacing batteries.  If you hear this warning, please replace all batteries (1.5V AA Alkaline batteries) with new ones immediately.

Please check bellows.

?1. Please check Auto locking setting status and re-set the function(if it’s not set).

2. For Mortise Locks, please check the magnetic sensor in the strike on the opposite door frame of the door lock.

3. For the Rim Locks, Please check whether circular magnetic sensor is installed or not.

4. If the door lock sounds melody only without working, it may be due to low battery. Please replace all batteries with new one, immediately

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If it’s not resolved with the above checks, please call the service center.

※ The door must be open while registering or changing the password.
※ Even after registration and change, please check whether the door is working properly with the registered (changed) password before closing it.

※ Once a new key is registered, the existing key will be automatically deleted, so you should register the key together at once.


[Key Registering]


1. Open the battery Cover of inner Body and press Register® button once.(Bip sound)

2. Continuous touch the receiver point in turn with the keys to register

3. Press the Register® button once again.(Melody sound)

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Some models may not be the same as above explanation, so please refer to your model's User's Guide for more information.

If you lose a key, re-register the remaining keys you are using in the door book, and the missing keys will be automatically deleted and only the newly registered keys will be available.

If you have lost all keys, delete all keys listed in the door book with the Delete All Key function.
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※ key registration method

(1) Open the battery Cover of inner Body and press Register® button once

?(2) Continuous touch the receiver point in turn with the keys to register 

 

※  Deleting registered key

(1) Open the battery Cover of inner Body and press Register® button once.

(2) Press number 0(on outer body key pad) for 5sec.

?(Please refer to the User's Manual, as some models may different from the above.)

Please buy a 9V battery and connect to emergency power supply terminal at outer body of the door lock.


When key pad light on or numbers appeared by pressing(depending on models) * or # or touching the key pad, press password as usual and press * or # again then you can open the door. However, the 9V battery should remain in connection with the terminal until the door is opened, and if it has been disconnected,  try again.

You can delete all registered key by using deleting registered key function.


If you want to have new keys, please contact distributors or service center.

Please check the volume setting is silent or not and reset the volume(See the manual).

?If the sound is not heard in other setting, there may be a problem with the product, so please